November, 2014
Digital Enterprise Transformation - Towards Full Business Advantage with IT Innovation
In her blog Olena Polutina introduces the Digital Capability Framework and an exciting new book about the key ingredients of transformation to a digital enterprise. November 19, 2014
Enhancing CCLM with own made URL integration
Bjoern Panter blogs about the flexible CCLM tool in SAP Solution Manager for Custom Code Lifecycle Management. November 19, 2014
Marisfrolg & Century Ginwa: The Control Center Approach and SAP MaxAttention Help Chinese Retailers Prepare for Expansion
Check out this blog by Jade Vachon for real world examples of how the Control Center Approach and SAP MaxAttention is helping SAP customers. October 24, 2014
SAP HANA Application Lifecycle Management @ TechED & d-code Berlin 2014
An event related blog by Product Owner Frank Misch. November 14, 2014
October, 2014
SAP AGS at TechEd && d-code Las Vegas, October 20-24, 2014: Tracks and Topics - Sessions
Plan ‒ Landscape Planning and Cloud Transformation
Build ‒ Adapt to New Requirements
Run ‒ Operate and Optimize Business Applications
Security, Identity Management, and Single Sign-On Functionality
September, 2014
Document Management in SAP Solution Manager 7.1
A document well done by Vishal Prajapati covering Document Management in SAP Solution Manager ALM. Understand the basics of document governance and also the various features available for document management in Project and Solution so as to be able to decide on the document management strategy. September 18, 2014
August, 2014
Content Delivery with SAP Solution Manager 7.1 SP12
Rapid Content Delivery tool allows you to import the latest content updates for various SAP Solution Manager functions, such as, Monitoring and Alerting, Guided Procedure, and Customer Usage Provisioning. In his blog Venkatesh R introduces this new infrastructure. August 27, 2014
Test Automation Challenges - Dynamic SAP GUI screen state (e.g. ME51N)
Presently Reiner Markheiserblogs about test automation challenges. See his recommended approach. August 22, 2014
Utilizing Guided Procedures for Request Fulfillment within Service Request Management
In his new document Oliver Schleichershows how you can create a simple custom guided procedure using guided procedure authoring in SAP Solution Manager 7.1. August 12, 2014
Using Lumira with Solution Manager 7.1 CHARM (ITSM Analytics) BW Reports
SAP Lumira can consume a BW Query. In this blog read more about how Michael Pytel tried data visualisation with SAP Lumira in SAP Solution Manager 7.1 and see a cool video. August 8, 2014
July, 2014
SAP Support Reference Navigator
Lifetime Support by SAP - see from customer experiences how Support helps you run like never before. July 15, 2014
June, 2014
How to Configure SAP HANA for CTS for SAP HANA SPS08
A document by Karin Spiegel pointing to a prevailing SAP How-to Guide: A while ago, the Change and Transport System (CTS) of ABAP has been enhanced so that it can be used for transporting non-ABAP objects as well (known as CTS+ or enhanced CTS). In this guide, you can find information on how to use CTS together with SAP HANA SPS08. With this release, CTS is now also integrated in the SAP HANA Application Lifecycle Management and can be used with Change Recording. June 18, 2014
Planning Landscape Changes - a Best Practice Guide
For the recommended process, see the blog post by Wolf Hengevoss taking you along to the new document Planning Landscape Changes, a Best Practice Guide on Release Management and Innovation Adoption (SMP log-in required). June 17, 2014
May, 2014
Deployment Best Practice: Start managing new technologies
New technology - most notably SAP HANA - is great, but how to handle it? Cay Rademann blogs about the Deployment Best Practices for SAP HANA Version 2 out of collected customer project experiences. Find them here and have access to expert guidance in the SAP Enterprise Support Academy Learning Studio (log-in required). May 9, 2014
IT Planning Wiki
SAP IT Planning services help customers to deal with upcoming major IT change events, e.g. when transitioning to SAP HANA. They are always tailored to customer needs. Go and see the brand new Wiki explaining the complete offering. May 9, 2014
Software Chanage Management - Overview
Keep track on elements of a software change management strategy with the presentation by Dominique Noth. May 7, 2014
March, 2014
Document Management in SAP Solution Manager Application Lifecycle Management
An insightful document by Michael Skiba desribing the basics of Document Management in SAP Solution Manager as well as the methods based on three best practice use cases. March 4, 2014
February, 2014
A New Approach To Lifecycle Management: Applying the Software Defined Data Center (SDDC) Concept to Your Applications
A blog by Jeff Anders. February 28, 2014
January, 2014
SAP Offering for Business Process Management
A document by Tilman Ulshoefer about different levels and lifecycle phases of BPM to be covered. See the number of products - SAP Solution Manager among them - SAP offers in this area to handle these requirements. January 15, 2014
December, 2013
Standalone Task Manager for Lifecycle Management Automation
An insightful blog by Developer and Product Manager Arvind Sharma about Standalone Task Manager for Lifecycle Management Automation which is part of SL Toolset shipment. December 17, 2013
November, 2013
What is your custom-code footprint? The Custom Code Management Campaign provides the answer
As part of SAP Enterprise Support, the Custom Code Management Campaign helps you reduce custom code governance and minimize maintenance and correction efforts by providing comprehensive insights on how you can efficiently and effectively manage your homegrown custom code. A great blog by Christoph Schleibaum. November 29, 2013
SAP Global IT chooses Test Management Cockpit for professional test reporting
We are happy to announce that SAP Global IT chooses Test Management Cockpit for professional test reporting and as a basis for QA Dashboards. An exciting blog by SAP's principal consultant Robin Schoenwald. November 8, 2013
October, 2013
More than just hot air! SAP.info covers details about the implementation of SAP IT Infrastructure Management at KAESER Compressors!
Read the good news for manufactures from REALTECH'sLaura Hoffmann.
There is an another great blog from Laura with a nice demo, worth to read and see:
Network path analysis with SAP IT Infrastructure Management! - demo video by SAP. October 30, 2013
Solution Manager October Update - Two upgrades a year, how is that possible?
by James Pearce. October 1, 2013
September 2013
Best Practice: Test Management for SAP Business Suite on SAP HANA Migration Projects
In his Best Practice Guide Marcus Wefers describes the necessary test management activities for functional and performance tests which enable our customers to migrate to SAP HANA without negative impacts on business processes executed by SAP Business Suite solutions as well as custom-developed applications. September 24, 2013
Solution Manager September Update
The current blog by James Pearce - your chance to catch-up on the future of SAP's support model and Life-cycle Management Processes. August 30, 2013
August 2013
Matthias Melich & John Krakowski - #SAPTechEd 2013 Speakers of the Week
See the blog by Eyal Katz and meet John, Senior Product Manager for SAP Solution Manager, and Matthias, Vice President of ALM Solution Management.
Check out the hands-on session: ITM362, and lecture session: ITM302
August 22, 2013
Monthly Solution Manager August Update - DevOps and SAP
This month James Pearce blogs about what DevOps and SAP Solution Manager have in common and more. August 1, 2013
July 2013
BPCL: Delivering New Functionality Faster and Reliably with SAP Software and SAP Enterprise Support
A success story presented by Volker Haentjes about a robust, highly automated testing solution and SAP Solution Manager application management solution as ideal medium for documenting the business processes of Bharat Petroleum Corporation Limited (BPCL).
In the context of testing do not miss seeing a white paper also presented by Volker. Learn from this white paper how to develop and implement a tailored testing approach based on best practices:
Testing SAP HANA - A White Paper. July 16, 2013
Solution Manager July Update - Do you have a support strategy for HANA?
June 2013
SAP Solution Manager ITSM @ Dansk Supermarked
Dansk Supermarked is one of the biggest retailers in Europe. They have implemented IT Service Management on SAP Solution Manager to process incidents and problems for all kind of IT issues in their stores. In thhis video watch their comments about using SAP Solution Manager 7.1. June 13, 2013
SAP IT Infrastructure Management – Use case examples
Dominique Nothpresents use case examples, e.g. use case change management - Implement device changes in time and without any risk to your business!
Dominiqe's second blog is about a customer experience: How KAESER compressors benefit from IT Infrastructure Management. June 4, 2013
Solution Manager June Update with review of Sapphire Keynote Presentations
Into his June blog James Pearce has packed a summary of SAPPHIRE Keynotes, a list of EGIs and Meet the Experts sessions and even more. June 4, 2013
May 2013
SAPPHIRE NOW Orlando 2013 - Collection of SAP Support Blogs & Videos
SAPPHIRE NOW in Orlando: May 14-16, 2013.
The document of this year's social ambassador for SAP Support Benjamin Wilk
tracks all blog postings representing SAP Support topics online for SAPPHIRE NOW Orlando 2013. May 14, 2013
The “Run SAP Like a Factory” Metaphor
Rick Porter, VP Business Development at Revelation Software Concepts (RSC), blogs about SAP’s modular approach providing all the flexibility you need to assemble IT components and supporting your company’s processes. Stay tuned for his blog series about the three core IT values Automation / Flexibility / Improved Visibility, Control (policy enforcement), and Auditability. May 3, 2013
Solution Manager - May Update - New EGI's and ALM Agenda for SAPPHIRE NOW
The ALM May Blog by James Pearce. May 2, 2013
April 2013
Solution Manager - April Update
Improve your understanding of SAP’s effort in reducing total cost of ownership and risk by providing an integrated approach to ALM. A blog by James Pearce. April 2, 2013
March 2013
Grand Opening of the Mission Control Center in Newtown Square
Also read another blog from Benjamin Wilk and the article from the Philadelphia Business Journal to find out about SAP Active Global Support's game changing MCC approach and a celebration in grand style. March 21, 2013
How to Ensure Your Landscape Data is Up-to-Data - House-Keeping in the LMDB
An interesting blog by Wolf Hengevoss. March 27, 2013
Solution Manager - March update
This blog by James Pearce gives a glance on how SAP Solution Manager supports the lifecycle of SAP HANA. March 5, 2013
February, 2013
Landscape Planner – General Availability
Learn about this new functionality at the SAP Service Marketplace reading the blog from Wolf Hengevoss. February 21, 2013
Documenting business process step variants in SAP Solution Manager 7.1 SP06
Benjamin Schneider introduces a new methodology available with SAP Solution Manager 7.1 SP06. It is how to document "executable variants" in the Business Blueprint. February 20, 2013
Linking the Application Log with corresponding background job
See why and how finding exceptions raised by a background job is not cumbersome in the blog by Volker von Gloeden. February 5, 2013
December, 2012
10 Reasons Mobility Customers Choose ALM
Thomas DelMontefrom SAP Global Marketing highlights a great presentation on the top 10 reasons why Mobility Customers choose Application Lifecycle Management. Also see the top 10 reasons why SAP HANA Customers choose ALM. December 19, 2012
IT Management Customer Survey - Become Part of Our Latest Research
Svetlana Riebconducts a survey to better understand the issues SAP customers are facing in IT Management / Application Lifecycle Management. All community members are invited to help SAP identify ways to provide better solutions to these issues. December 4. 2012
November, 2012
Roadmap for Documentation and Implementation in SAP Solution Manager
Documenting solutions is a key step in getting and staying in control of application lifecycles.
In his blog Patrick Donselaarsees why IT organizations might feel a bit like Bill Murray in Groundhog Day when it comes to documenting business processes and technology. Customers learn from him what they can do for full transparency into business processes and the underlying technology. November 21, 2012
RBPD and continuous verification of Solution Documentation
A blog of Benjamin Schneider about a workaround allowing you to continously verify an existing solution documentation created with RPBD without losing any SQL check rules from the initial analysis. November 21, 2012
What’s in for You – Application Lifecycle Management Activities during SAPPHIRE NOW and SAP TechEd Madrid?
by Kathrin Henkel. SAPPHIRE NOW and SAP TechEd Madrid is only couple days ahead of us. Meet the Application Lifecycle Management folks in person as of November 13 to 16, 2012! November 8, 2012
October, 2012
New video available – Learn how-to implement an SAP Mobile solution on your system landscape
Kathrin Henkel, SAP Global TIP Marketing, points to this great video. October 30, 2012
Business Process Redesign with SAP Solution Manager Application Lifecycle Management
This document by Michael Skiba describes one of the Application Lifecycle Management (ALM) possibilities in SAP Solution Manager using the example of a major release project. October 17, 2012
Agent Data in the SAP Solution Manager LMDB
Wolf Hengevoss about landscape descriptions: details of application system landscape, configuration settings as well as logs or performance metrics. For more on LMDB and SLD, see Wolf's current Blog Series: Part 2, Part 3, Part 4 . October 17, 2012
September, 2012
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IT Management Newsletter
issued on September 27 by Kathrin Henkeland Volker Haentjes
A well appointed fact: The IT Management Newsletter is the the successor of the ALM Quarterly.
The latest version comes with a preview on the highlights of all the valuable IT Management sessions at SAP TechEd Las Vegas 2012. Further, you will find plenty of blogs from community experts on the rich features of SAP Solution Manager 7.1 Service Pack 5. October 2, 2012
New features in Solution Documentation Assistant for RBPD in SAP Solution Manager 7.1 SP05
In his blog Benjamin Schneider describes the most important functional enhancements in Solution Documentation Assistant (SDA) with SP05 of SAP Solution Manager 7.1. September 6, 2012
Implementation Content of ST-ICO SP34 blending well with SAP Solution Manager 7.1 SP05
Barbara Buchholz illustrates the newly built and updated Implementation Content for SAP Solution Manager serving the ALM processes. September 5, 2012
July, 2012
Simplifying the SAP IT Change Management Audit: Key Elements Part I
Take a deeper look at the first few key SAP IT change management elements with Rick Porter. July 27, 2012
June, 2012
ALM / SAP Solution Manager Videos - Customer Success in Brazil
Get to know what's in it for you by Alicia Rudolph. June 15, 2012
March, 2012
Quick and easy reverse business process documentation with SAP Solution Manager 7.1
Benjamin Schneider, Senior Product Manager for ALM at SAP, explains how to gain a business process structure in SAP Solution Manager 7.1 as a starting point for your solution documentation. March 15, 2012