Dear Gurus,
I'm trying to display a list of dispute cases in the Customer's Fact Sheet in SAP CRM 7.0 EhP2
I've activated in the Fact Sheet the assignment block: FSSC_DIS/MainWindow
The issue is that when I try to open this view in the Fact Sheet, two error messages appear saying "No mapping of business partner &1 found", and "Fact sheet not available for business partner 1000200040", and no dispute cases are listed.
In order to see if it was a RFC issue, I've tried to display the Work Center ACO-DIS-SR, and tried to execute searches for Dispute Cases.
The result is that when the Business Partner number is entered, I get again the error "No mapping of business partner &1 found".
However, if no data is entered in the Search Criteria, all the Dispute Cases in ECC are listed.
Have you any ideas of which could be the solution to this issue?
Thanks in advance.
Regards,
Francesc