Crystal reports 2011 - Application error crw32.exe

Hi,

I hope that I'm posting in the right section.

We use Crystal reports 2011 on one of our servers but are experiencing a number of application errors to do with the software.  Unfortunately I haven't been able to find out if there are any specific activities on the server which are generating them.

The errors are as follows:

Faulting application name: crw32.exe, version: 14.0.2.364, time stamp: 0x4de99eaa

Faulting module name: crw32.exe, version: 14.0.2.364, time stamp: 0x4de99eaa

Exception code: 0xc0000005

Fault offset: 0x007010ef

Faulting process id: 0x3f8

Faulting application start time: 0x01cf6ea5517923e6

Faulting application path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe

Faulting module path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe

Report Id: 954a54f3-da9a-11e3-acdb-3cd92b08a874

Faulting application name: crw32.exe, version: 14.0.2.364, time stamp: 0x4de99eaa

Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ba58

Exception code: 0xc0150010

Fault offset: 0x0008477b

Faulting process id: 0x3f8

Faulting application start time: 0x01cf6ea5517923e6

Faulting application path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe

Faulting module path: C:\Windows\SysWOW64\ntdll.dll

Report Id: 962a1691-da9a-11e3-acdb-3cd92b08a874

Faulting application name: crw32.exe, version: 14.0.2.364, time stamp: 0x4de99eaa

Faulting module name: msxml6.dll, version: 6.30.7601.17514, time stamp: 0x4ce7b8eb

Exception code: 0xc0000005

Fault offset: 0x00001fa8

Faulting process id: 0x1c98

Faulting application start time: 0x01cf6ea75a5019f4

Faulting application path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe

Faulting module path: C:\Windows\System32\msxml6.dll

Report Id: b100ae23-da9b-11e3-acdb-3cd92b08a874

If you require any additional information from me please let me know.

Thanks for reading.

Regards,

Don